1. Information We Collect
- Account & company data: company name, website, logo, and contact details (name, email, phone) provided at registration.
- Usage data: visualization counts, API usage, and billing records.
- Technical data: IP address, approximate location (country), browser, and device information used for currency detection and security.
- Shopper content: room photos submitted by your website visitors to generate visualizations.
2. How We Use Your Information
- To provide, operate, and improve the Service.
- To process registrations, approvals, and payments.
- To detect your local currency and personalize pricing display.
- To communicate with you about your account and the Service.
- To comply with legal obligations.
3. POPIA Compliance (South Africa)
We process personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA). We act as a responsible party for the personal information we hold and process it lawfully and for a legitimate, defined purpose.
- Lawful basis & purpose: processing is limited to providing the Service and fulfilling our contractual and legal obligations.
- Data minimisation: we collect only what is necessary to operate the Service.
- Consent: where consent is the basis, it may be withdrawn at any time.
- Information Officer: privacy enquiries can be directed via our contact page.
4. Data Subject Rights
You have the right to access, correct, or request deletion of your personal information, and to object to or restrict certain processing. To exercise these rights, contact us.
5. GDPR Compliance (European Economic Area & UK)
For users in the EEA and UK, we process personal data on the legal bases of contract, legitimate interests, and consent. You have rights to access, rectification, erasure, restriction, portability, and to object to processing, and to lodge a complaint with your local data protection authority.
6. Other Regional Laws
- California (CCPA/CPRA): California residents may request disclosure or deletion of personal information and opt out of its sale. We do not sell personal information.
- Australia (Privacy Act): we handle personal information in line with the Australian Privacy Principles.
- Canada (PIPEDA): we obtain meaningful consent and limit collection to identified purposes.
7. Data Sharing & Recipients
We do not sell your personal information. We may share it with service providers who help operate the platform (e.g. hosting, analytics) under appropriate confidentiality obligations, and where required by law.
8. Data Security & Retention
We use reasonable technical and organizational measures to protect personal information. We retain data only for as long as necessary to provide the Service and meet legal obligations.
9. Cookies & Analytics
We may use cookies and analytics to understand usage and improve the Service. You can control cookies through your browser settings.
10. International Transfers
Your information may be processed in countries outside your region. Where this occurs, we rely on appropriate safeguards consistent with applicable law.
11. Children's Privacy
The Service is intended for business users. We do not knowingly collect personal information from children.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected on this page.
13. Contact
For privacy requests or questions, please contact us.
